PRIVACY POLICY

This website is operated by MamaHub. At MamaHub we take your privacy seriously and are committed to protecting your privacy. Please therefore take the time to read the following information carefully.

This notice sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website (www.mamahub.co.uk) and the website owners (MamaHub).

The way we use, store and protect any personal data we collect from you, or that you provide to us, will also be detailed within this notice.

In summary, your personal data remains confidential and will only be used for the overall management of your care.  Any information you give is used exclusively by MamaHub. We will never sell your personal data to a third party.

MamaHub may use the contact details you provided as a form of communication with regards to MamaHub’s courses, workshops, future events, promotions or cancellations.

You have the right to withdraw from being contacted at any time. However, please note if doing so prior to an event you have booked, we will not be able to inform you of any changes or updates to said event.

The information we collect

A certain amount of personal data such as your name, email address, home address and telephone number, plus information relating to your baby’s due date/ date of birth are collected by us at the timing of booking.

This information is used to identify you and contact you about the upcoming courses or workshops you may have booked onto. We may also use this information to contact you about future events which we feel may be relevant.

When you visit the site, we also collect standard technical data such as your IP address, Computer Operating System, Website Browser and Screen Resolution.   We use this information to analyse general trends in site usage and to ensure our technical developments are compatible with the commonly used technology.  This ensures that we can provide you with the best user experience.

Consent

When you provide us with your personal information when booking a course or workshop, making payment or contacting us about our services, you are giving your consent to us collecting that information and using it for that specific reason.

We will not use your personal information for any secondary reason, like third party marketing, unless we have asked you directly for consent to do so.

How do I withdraw my consent?

Should you wish to withdraw your consent at any time please email or use the contact us page on this site with your request.

Disclosure

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Data handling & storage
Booking System

We use software called Wix Bookings to administer our online bookings. By booking through Wix Bookings your name, address, email, and phone-numbers plus details about your pregnancy/baby, is stored on a system which is accessible by MamaHub only. 

On booking you are also asked to agree to a list of booking terms and conditions.

Payment processing

We use an expert and secure 3rd party payment processor in order to collect payment from transactions made via our site.  

That payment processor also offers an option to save a card on their secure systems.  MamaHub never store or have full visibility of your payment details but can (on your request or in line with contractual rights) ask the payment processor to use the stored details to pay for a service.

That provider is contractually obliged to respect the rules of data privacy.

How your contact information is used

When booking you agree to your email and phone number being used by MamaHub to inform you on the upcoming event for example class changes or to  any other important information which may be relevant.

Your personal data used for communication purposes may also be stored electronically on a laptop or phone.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact us in writing.

Security

MamaHub work hard to ensure your personal information is held securely.

Data you input into our website is protected via SSL (Secure Sockets Layer) encryption, indicated by the padlock symbol in the top of our browser.

MamaHub uses a carefully selected, best in class, 3rd party partner to host your data.  The services upon which our booking platform is built are all EU-US Privacy Shield certified.

Cookies and IP addresses collected by this website

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site and that the functionality of the site may suffer as a result.

Changes to our privacy notice

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Your rights

Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

1.     The right to be informed

2.     The right of access

3.     The right to rectification

4.     The right to erasure

5.     The right to restrict processing

6.     The right to data portability

7.     The right to object

8.     Rights in relation to automated decision making and profiling

Questions & contact information

If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact MamaHub using the contact form on this site.